Broken Processes Are Costing You More Than You Think
Most leaders know when something feels off in their organization, but they often chalk it up to personalities or effort. The truth is, the culprit is often broken processes.
What Broken Processes Look Like
Teams using conflicting systems or tools
Rework and confusion that waste hours
Bottlenecks that slow decisions to a crawl
Leaders stuck in the weeds instead of leading
These are not just operational headaches. They are expensive problems that eat away at performance and morale.
Why Processes Break
Processes often evolve organically. What worked for a company with 15 people falls apart with 50. Growth magnifies weaknesses, and systems that were “good enough” stop delivering consistent results.
How to Fix Them
Look at the big picture. Processes should support your strategy, not just local efficiency.
Clarify responsibilities. Ambiguity creates overlap and dropped balls.
Simplify. Complexity doesn’t equal sophistication. Clear beats complicated every time.
Test and refine. Improvement is iterative, not one-and-done.
The People Side of Process
Improving processes is not about creating more paperwork. Done well, it reduces friction so your people can do their best work. The right processes free up time, reduce stress, and help teams operate with confidence.
If your people are working harder but results aren’t improving, it’s time to examine your processes. Clear, streamlined systems don’t just save money—they create the space for people to thrive.
