Privacy policy.

Effective Date: April 14, 2025

Headwaters Organizational Development, LLC ("Company," "we," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect the information you provide when you interact with us through our website, services, or communications.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Who We Are

Headwaters Organizational Development, LLC provides professional consulting and coaching services to small businesses and organizational leaders. Our services focus on improving company culture, enhancing operational processes, and increasing employee performance.

Our business is based in Idaho, United States, and we serve clients throughout the U.S.

2. Information We Collect

We collect personal information that you voluntarily provide to us, including:

  • Contact Information: such as your name, email address, phone number, and company name.

  • Professional Information: including job title, industry, and organizational details as they relate to our consulting engagement.

  • Service-Related Information: data collected during consultations, intake forms, discovery sessions, or surveys.

  • Communication Data: including email correspondence, meeting notes, and client feedback.

We may also collect limited non-personal data via website analytics tools (e.g., browser type, referring pages, date/time visits, etc.) to understand usage trends and improve our site.

3. How We Use Your Information

We use the information collected to:

  • Provide consulting and coaching services

  • Communicate with clients and respond to inquiries

  • Schedule meetings and deliver resources

  • Improve our services and website

  • Send relevant updates or marketing materials (you may opt out at any time)

We do not sell or share your personal data with third parties for their own marketing purposes.

4. Data Sharing and Third Parties

We may share your data only with trusted service providers (e.g., scheduling tools, email platforms, CRM systems) who assist in delivering our services and agree to protect your information. These providers are required to use your data only as instructed by us.

We may also disclose information when required by law or to protect our legal rights.

5. Your Rights and Choices

You may request to:

  • Access the personal data we hold about you

  • Correct inaccuracies

  • Delete your personal data (where legally permissible)

  • Opt out of marketing emails

To make such a request, please contact us at the email below.

6. Data Security

We take reasonable administrative and technical measures to safeguard your personal information. However, no method of electronic storage or transmission is completely secure. You acknowledge this risk by using our website or services.

7. Cookies and Website Analytics

Our website may use cookies or third-party analytics services (e.g., Google Analytics) to collect limited data for performance tracking and user experience improvements. You can adjust your browser settings to decline cookies, though it may affect some website features.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our website with the effective date at the top. Your continued use of our services signifies your acceptance of any updates.

10. Contact Us

If you have questions or concerns about this policy or your data, please contact:

Headwaters Organizational Development, LLC
info@headwatersorgdev.com